Quality Policy

We are moving forward with a management approach focused on continuous improvement and a quality awareness embraced at every level. Within the framework of the quality management system, we conduct our work by regularly evaluating all processes in accordance with relevant legislation, carrying out improvement-oriented studies, and developing and disseminating a culture of quality.

In this context;

  • We contribute to society, industry and the scientific world by conducting studies aimed at improving the quality of scientific research.
  • We bring quality in the academic field up to national and international standards by applying innovative, technological and effective teaching methods.
  • We carry out projects in collaboration with industry and universities by encouraging joint research and development activities.
  • Supporting digital transformation processes and using technology and infrastructure effectively and efficiently in all areas,
  • Conducting work with a focus on the development of employees' knowledge, skills and competencies,
  • Focusing on internal and external stakeholder satisfaction, regularly evaluating all processes through feedback mechanisms and ensuring the improvement of service quality,
  • We strive to develop environmentally friendly and socially beneficial projects and carry out social responsibility activities in line with sustainable development goals.


Stakeholder Satisfaction Policy

KTO Karatay University is committed to fully maximizing the satisfaction of its stakeholders, which is the cornerstone of all its services, and maintaining its sustainability. In addition, it undertakes:

  • To take a stakeholder-centered approach to planning and implementing its services,
  • To know its stakeholders, properly analyze their needs and expectations, keep a high level of stakeholder satisfaction by meeting these needs and expectations in a timely manner, and continuously and systematically improve these operations,
  • To continuously improve channels for receiving feedback from stakeholders,
  • To evaluate feedback in accordance with the principles of fairness, impartiality and confidentiality, to provide the necessary support for solving the problems and to make the necessary process improvements to prevent similar problems from occurring again by identifying the root causes of the problem,
  • To provide services in accordance with the standards and legal regulations in education and training and other services consistent with the quality policy and core values of KTO Karatay University,
  • To allocate all necessary resources for the effective implementation of activities to the satisfaction of stakeholders.


Hygiene and Sanitation Policy

As KTO Karatay University, amongst our main goals comes producing and maintaining all the services we provide in a clean, organized, aesthetically pleasing and comforting manner by complying with hygiene rules. In this sense, we agree and undertake;

  • To continue our work in consideration of the philosophy and principles of the Hygiene and Sanitation Management System in the provision of services
  • To comply with hygiene and sanitation standards to protect public health
  • To provide safe services, environment and resources essential for human health
  • To put stakeholder satisfaction at the forefront of every stage of the service process
  • To ensure and maintain the health, life and occupational safety of our stakeholders, we are firmly committed to continuously improving the hygiene and sanitation management system by mitigating all risks.

Occupational Health and Safety Policy

Our university places great importance on occupational health and safety in order to ensure the well-being and security of its employees. Occupational health and safety is a fundamental part of our work and is everyone's responsibility.

Our policy principles are:

  • Encouraging and valuing each employee’s contribution to occupational health and safety,
  • Identifying, analyzing, and taking necessary steps to reduce potential risks,
  • Organizing training and awareness programs to continuously educate employees on occupational health and safety,
  • Ensuring compliance with legal regulations and standards related to occupational health and safety,
  • Reporting incidents, investigating them, and taking corrective actions to prevent similar occurrences,
  • Regularly assessing and improving occupational health and safety performance.